After-hours enquiries become leads
Enquiries that arrive after hours turn into leads instead of going cold.
All solutions
For teams buried in repeat questions
Samvaad
Knowledge based AI chatbots
A chatbot trained on your knowledge base, answering customers on your website and WhatsApp at any hour.
The assistant on this site was built by TCC. Try it, bottom right.
The problem
The same questions, hundreds of times.
Your team answers the same questions hundreds of times. Opening hours, pricing, availability, order status, how to do a thing. Every one of those is a person doing work a machine could do. Meanwhile the customer who messages at eleven at night gets nothing until morning, by which point they have found somebody else.
The shift
Trained on your knowledge. In your voice.
An AI trained only on your knowledge and your rules, answering in your voice, on your website and on WhatsApp. It handles the repetitive load instantly and hands off to a human the moment a question needs one.
Train on your knowledge
Ask on web / WhatsApp
Instant answer
Human handoff
What it means for your business
Answers at any hour. Team time back.
Industry data
Lower support cost
A bot handling around 100 queries a day can save roughly ₹30,000 to ₹50,000 a month in support effort, and D2C brands commonly deflect 70 to 80% of routine tickets.
Your team stops repeating itself
People do the work only people can do.
Same accurate answer, any hour
Every customer gets the same accurate answer, at any hour.
Live demo
The assistant on this site was built by TCC.
Try it, bottom right.
Ask it anything. This is Samvaad running on our own knowledge base. No video needed.
Where else it works
Anywhere questions repeat.
E-commerce and D2CClinics and hospitalsReal estate enquiriesEducational institutionsHospitality and travelInternal staff help desks
Works with your world
Your website
WhatsApp
Your knowledge base and documentation
Industries it serves
Every TCC system includes TCC Care. Your team gets a support line where issues are raised and tracked to resolution, plus monitoring, maintenance, and improvements. You are never on your own after launch.
Stop answering the same question.
Tell us the questions your team repeats. We will train an assistant on your knowledge.