Case Study
Matruchhaya: from a security breach to a self-sustaining donation engine
We rescued a compromised charity website, rebuilt it securely, and turned it into an online donation platform that now brings in gifts every single day.
Client
Matruchhaya Trust
Sector
Charitable trust
Timeline
2024
Services
Security · Web · Payments
At a glance
Online donations, from a standing start
Automated 80G tax certificates
Compromised site taken down & rebuilt
A trustworthy public presence, restored
Background
A trusted name, put at risk
Matruchhaya Trust is a long-standing Goan charity that cares for orphaned and destitute children. Like many mission-driven organisations, its reach online had never matched its reputation offline.
Then its website was compromised. The site began misleading the public, putting the Trust's hard-earned name at risk, and there was no safe, working way for well-wishers to donate online.
The challenge
Two problems at once
A live security breach
The compromised site was actively misrepresenting the Trust to the public and had to be dealt with urgently.
No way to give
There was no functioning online channel to accept donations, the lifeblood of the organisation.
Manual paperwork
Tax receipts and donor acknowledgements were handled by hand, when they happened at all.
Our approach
Contain, rebuild, sustain
Contain the breach
We took the compromised site down fast and protected the Trust's name and public trust.
Rebuild securely
A new platform, built from the ground up with security and maintainability at its core.
Enable giving
An integrated donation system with automated 80G certificates and donor communication.
The solution
A donation platform that runs itself
Secure rebuild
Hardened, maintainable foundation replacing the compromised site.
Online donations
A simple, trusted flow for one-time and recurring gifts.
Automated 80G
Tax certificates generated and sent without staff effort.
Donor engagement
Automatic thank-yous and updates keep supporters close.
Visibility
The Trust can see donations as they arrive.
Mobile-ready
Most donors give from a phone; the flow is built for it.
Recurring giving
Supporters can set up monthly donations in a few taps.
Secure payments
Encrypted, PCI-compliant processing donors can trust.
The impact
From zero to daily giving
Before
working way to donate online
After
donations every day, and growing
From no online presence to a steady stream of daily support, entirely self-sustaining.
A charity we found in crisis, left financially stronger and self-sustaining.
Every gift now receives an automatic 80G certificate.
A secure, trustworthy public presence, restored for good.
“They didn't just fix our website. They gave us a way to keep our work going, and the peace of mind that it is safe.”
Trustee, Matruchhaya Trust
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