Case Study
eBeat: digitising police patrolling for the State of Goa
A century-old paper patrolling system, rebuilt as a geo-verified, tamper-proof digital platform now trusted by 500+ officers across the state.
Client
Goa Police
Sector
Government
Timeline
2023 – ongoing
Services
Digitisation · Custom software
At a glance
Officers & officials on the system
Less manual reporting effort
Districts & units covered statewide
Real-time oversight, day and night
Background
A system unchanged for a century
Beat patrolling is the backbone of everyday policing: constables walk assigned routes and check in at fixed points to prove an area is being watched. In Goa, that check-in had been a signature in a paper register for generations.
The registers were slow to compile, impossible to verify, and invisible to command until long after the fact. As the force modernised, this one process remained stubbornly analog, and it sat at the heart of accountability.
The challenge
Four problems in one register
No verification
A signature proved nothing about where or when an officer actually was. Entries could be written after the fact.
No live visibility
Command had no way to see patrol coverage as it happened, only weeks-old paperwork.
Two very different users
A beat constable and a Superintendent needed the same truth, presented in completely different ways.
Statewide scale
Anything we built had to work identically across every district, on modest devices and patchy networks.
Our approach
From field ride-alongs to statewide rollout
Ride along
We spent time with constables and senior officers to understand the beat as it is actually walked.
Design for two
A dead-simple field app for constables; a command dashboard for supervisors, from one source of truth.
Pilot & harden
A single-district pilot proved geo-verification worked on real devices and networks before we scaled.
Roll out statewide
District by district, with training and an analytics layer for oversight built in from day one.
The solution
One platform, two experiences
eBeat pairs a lightweight officer app with a command dashboard, tied together by tamper-proof, geo-stamped check-ins.
Geo-verified check-ins
Location and time captured automatically at every patrol point.
Field officer app
Works on modest phones and copes with patchy network coverage.
Command dashboard
Live coverage maps and drill-downs for supervisors and command.
Tamper-proof records
Immutable, time-stamped logs that stand up to scrutiny.
Missed-patrol alerts
Supervisors are notified when a beat point goes unchecked.
Oversight analytics
Coverage trends and accountability metrics over time.
Live beat map
Command sees every active patrol and its route in real time.
Tamper-proof records
Time-stamped, location-locked logs that can't be back-dated.
The impact
Paper out, accountability in
Manual reporting effort
~80% reduction in effort, with records that are finally verifiable.
Commendation from the Hon. Chief Minister of Goa for civic-technology innovation.
Real-time, verifiable oversight where there had been none.
“For the first time, we can see what is happening on the ground as it happens. It has changed how we hold the force accountable.”
Senior Police Official
Goa Police · placeholder quote